Acceptable use

Kheelona voices talk with children. These rules keep that safe. They apply to everything you build on Kheelona Voice.

What you agree to

• Use it for children’s safety and wellbeing, never against it. Do not build anything that frightens, pressures, deceives or manipulates a child, or that tries to learn private details about a child or their family.
• Leave the safety checks alone. Do not try to get around, switch off or trick them, and do not ask a voice to say what it is not allowed to say. Do not send text meant to make a voice behave unsafely, through instructions, typed text or speech.
• Keep the law. Use Kheelona Voice only for lawful purposes, and follow the laws on children’s data and consent in every place your users live.
• Do not pretend to be someone. Do not use a voice to imitate a real person, and do not let a user believe they are talking to a real person or to someone they are not.
• Be honest with users. Tell them, and their parents, that they are talking to an AI voice and that conversations are handled by AI services.
• Keep your credentials safe. Your API key stays on your server. Do not share it, and do not put it in a web page or an app. See Security.
• Respect the limits. Do not work around session length, idle timeouts, rate limits or capacity. When Kheelona is busy, wait and try again. See Limits.
• Do not misuse the service. Do not copy, resell or reverse-engineer it, and do not use a voice to advertise to or sell to children. If you find a weakness, tell the Kheelona team and do not test it further.
• Look after your users. If you use the safety event to protect your users, make sure someone reads it and knows what to do.

What happens if the rules are broken

Kheelona may limit or suspend access to protect children, with a warning when that is possible, and without one when it is not.

Questions

If you are not sure whether something is allowed, ask the Kheelona team before you build it.