# Acceptable use

> What you may and may not do with Kheelona Voice. These rules protect the children who talk to the voices.

Source: https://docs.voice.kheelona.com/policies/acceptable-use/

Kheelona voices talk with children. These rules keep that safe. They apply to everything you build on Kheelona Voice.

## What you agree to

- **Use it for children's safety and wellbeing, never against it.** Do not build anything that frightens, pressures,
  deceives or manipulates a child, or that tries to learn private details about a child or their family.
- **Leave the safety checks alone.** Do not try to get around, switch off or trick them, and do not ask a voice to say
  what it is not allowed to say. Do not send text meant to make a voice behave unsafely, through `instructions`, typed
  text or speech.
- **Keep the law.** Use Kheelona Voice only for lawful purposes, and follow the laws on children's data and consent in
  every place your users live.
- **Do not pretend to be someone.** Do not use a voice to imitate a real person, and do not let a user believe they are
  talking to a real person or to someone they are not.
- **Be honest with users.** Tell them, and their parents, that they are talking to an AI voice and that conversations
  are handled by AI services.
- **Keep your credentials safe.** Your API key stays on your server. Do not share it, and do not put it in a web page
  or an app. See [Security](https://docs.voice.kheelona.com/guides/security.md).
- **Respect the limits.** Do not work around session length, idle timeouts, rate limits or capacity. When Kheelona is
  busy, wait and try again. See [Limits](https://docs.voice.kheelona.com/concepts/limits.md).
- **Do not misuse the service.** Do not copy, resell or reverse-engineer it, and do not use a voice to advertise to or sell to children. If you find a weakness, tell the Kheelona team and do not test it further.
- **Look after your users.** If you use the `safety` event to protect your users, make sure someone reads it and knows
  what to do.

## What happens if the rules are broken

Kheelona may limit or suspend access to protect children, with a warning when that is possible, and without one when it
is not.

## Questions

If you are not sure whether something is allowed, ask the Kheelona team before you build it.